1. ABOUT US

IRON YOLK is a trading brand of Hueman Consult Ltd (Company Number: 16393024), a company registered in England and Wales.

References to “IRON YOLK”, “we”, “us” or “our” refer to Hueman Consult Ltd trading as IRON YOLK.

2. SCOPE OF THESE TERMS

These Terms & Conditions govern:

• Use of our website

• Purchase of goods (including eggs and merchandise)

• Any services, bookings or promotions offered

By using this website or placing an order, you agree to be bound by these Terms.

3. OUR ROLE AND SUPPLY CHAIN POSITION

IRON YOLK operates as a brand owner, reseller and distributor of eggs.

We are responsible for:

• Branding and marketing

• Ecommerce sales

• Customer communication and support

• Order processing and fulfilment (where applicable)

We are not responsible for primary production.

All eggs sold under IRON YOLK are:

• Laid and packed by Fluffetts Farm Packing Station

• Address: The Drying Barn, Brockington, Wimborne St Giles, BH21 5LT

• Telephone: +44 7887 654291

• Packing Centre Registration: UK-6-503

4. Producer Responsibility and Food Compliance

Fluffetts Farm Packing Station is solely responsible for:

• Egg production and farming practices

• Animal welfare standards

• Egg grading and classification

• Compliance with DEFRA, FSA and applicable food safety regulations

• Traceability and packing compliance

While IRON YOLK undertakes reasonable steps to partner with compliant suppliers, we do not control or supervise production activities.

5. PRODUCT INFORMATION AND ACCURACY

We make reasonable efforts to ensure product descriptions are accurate. However:

• Images are for illustrative purposes

• Natural variation in eggs may occur

• Nutritional statements are general and not medical advice

We do not guarantee that website content is error-free or continuously available.

6. ORDERS AND ACCEPTANCE

All orders are:

• Subject to availability

• Subject to our acceptance

We reserve the right to:

• Refuse or cancel orders

• Limit quantities

• Correct pricing errors

A contract is formed only when we confirm acceptance.

7. PRICING AND PAYMENT

All prices:

• Are in GBP

• Include VAT where applicable

We may change pricing at any time prior to order confirmation.

Payment must be made in full at checkout via approved payment methods.

8. DELIVERY AND RISK

Delivery times are estimates only.

Risk in goods passes to the customer upon:

• Delivery to the provided address, or

• Collection

Customers must:

• Ensure accurate delivery details

• Store eggs appropriately upon receipt

We are not liable for delays caused by third parties or events outside our control.

9. Perishable Goods (Eggs)

Due to their perishable nature:

• Eggs are exempt from standard cancellation rights under Consumer Contracts Regulations

• Eggs cannot be returned unless faulty, damaged or not as described

Customers must inspect goods upon receipt.

10. RETURNS AND REFUNDS

Eggs

• Issues must be reported within 24 hours

• Evidence (e.g. photographs) may be required

• Refunds or replacements are at our discretion

Merchandise

• 14-day return period

• Items must be unused and in original condition

Return postage is the customer’s responsibility unless goods are faulty.

11. COMPLAINS AND FOOD-RELATED ISSUES

Any complaints relating to:

• Egg quality

• Food safety

• Contamination or defects

should be directed to:

Fluffetts Farm Packing Station

+44 7887 654291

IRON YOLK may assist with communication but does not assume primary responsibility for production issues.

12. LIMITATION OF LIABILITY

To the fullest extent permitted by law:

IRON YOLK and Hueman Consult Ltd shall not be liable for:

• Indirect or consequential losses

• Loss of profit, revenue or opportunity

• Loss arising from misuse or improper storage of eggs

• Loss arising from reliance on general nutritional information

Our total liability shall not exceed the value of the goods purchased.

Nothing in these terms excludes liability for:

• Death or personal injury caused by negligence

• Fraud or fraudulent misrepresentation

• Any liability that cannot legally be excluded

13. ASSUMPTION OF RISK (FOOD HANDLING)

Customers acknowledge that:

• Eggs are raw agricultural products

• Safe handling, cooking and storage are required

IRON YOLK is not liable for:

• Illness resulting from improper handling or cooking

• Failure to follow standard food safety guidance

14. WEBSITE USE

You agree not to:

• Misuse the website

• Introduce harmful material

• Attempt unauthorised access

We may suspend or terminate access if misuse is detected.

15. INTELLECTUAL PROPERTY

All content on this website is owned by Hueman Consult Ltd.

You may not reproduce, distribute or exploit content without permission.

16. PROMOTIONS AND OFFERS

Promotions:

• Are subject to availability

• May be withdrawn at any time

• May have separate terms

17. DATA PROTECTION

Use of personal data is governed by our Privacy Policy.

18. FORCE MAJEURE

We are not liable for failure to perform obligations due to events beyond our control, including:

• Supply chain disruption

• Transport failures

• Natural events

19. CHANGES TO TERMS

We may update these Terms at any time.

Continued use of the website constitutes acceptance.

20. GOVERNING LAW

These Terms are governed by the laws of England and Wales.

1. WHO WE ARE

IRON YOLK is a trading brand of Hueman Consult Ltd (Company Number: 16393024), registered in England and Wales. Hueman Consult Ltd is the data controller responsible for your personal data.

2. OUR ROLE

We collect and process personal data in connection with ecommerce orders, customer service, and marketing. We do not process data related to egg production.

3. WHAT DATA WE COLLECT

We may collect name, email address, phone number, billing and delivery address, order history, and website usage data via cookies.

4. HOW WE USE YOUR DATA

We use your data to process orders, manage deliveries, respond to enquiries, improve services, and send marketing communications including retargeting.

5. LEGAL BASIS FOR PROCESSING

We rely on contract, legitimate interest, and consent where required.

6. MARKETING & RETARGETING

We may contact you with promotions and use platforms such as Meta and Google. You can opt out at any time.

7. DATA SHARING

We may share data with payment providers, delivery partners, and marketing platforms. We do not sell personal data.

8. DATA RETENTION

We retain data only as long as necessary for legal and business purposes.

9. YOUR RIGHTS

You have rights to access, correct, delete, restrict, object, and complain to the ICO.

10. SECURITY

We implement appropriate measures to protect your data.

1. WHAT ARE COOKIES

Cookies are small files stored on your device.

2. TYPES OF COOKIES

We use essential, analytics, and marketing cookies.

3. PURPOSE

Cookies improve functionality, track usage, and deliver ads.

4. MANAGING COOKIES

You can manage cookies via browser settings or our banner.

5. THIRD PARTY COOKIES

We may use Google Analytics, Meta and similar platforms.

1. EGGS (PERISHABLE GOODS)

Eggs cannot be returned unless faulty. Issues must be reported within 24 hours with evidence where required.

2. RESPONSIBILITY CLARIFICATION

Eggs are produced and packed by Fluffetts Farm (UK-6-503) who are responsible for production, welfare and food safety. IRON YOLK is responsible for order handling, delivery coordination and customer support.

3. MERCHANDISE

14 day return period. Items must be unused. Customer pays return shipping unless faulty.

4. REFUNDS

Refunds are processed within a reasonable timeframe.

IRON YOLK operates as a brand and reseller. All eggs are laid and packed by Fluffetts Farm Packing Station (UK-6-503). Fluffetts Farm is responsible for production, welfare, grading and food safety compliance. IRON YOLK does not produce eggs or control farming operations. Customers must store and handle eggs correctly. IRON YOLK is not liable for issues arising from improper storage, handling or production.

1. DELIVERY SCOPE

We deliver within agreed regions.

2. TIMING

Delivery times are estimates only.

3. RISK TRANSFER

Risk passes upon delivery.

4. CUSTOMER RESPONSIBILITY

Customers must provide accurate details and store eggs correctly upon receipt.

5. DELAYS

We are not liable for delays outside our control.

1. APPOINTMENTS & TRIALS

We may offer trials, activations and events. These are subject to availability and may be changed or withdrawn.

2. LIMITATION

We are not liable for outcomes relating to fitness, health or product trials.

3. PROMOTIONS

Offers may be withdrawn at any time and may have separate conditions.